INFORMATION
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I need information about a product.
Would you like additional information about a product? We do our best to provide you with as much information as possible directly on our site. However, if you have any questions that you cannot find the answer to on our site, please do not hesitate to contact us at hello@spacefox.shop or on our social networks or via the chat on our site. We will be happy to answer your requests.
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How are Spacefox products guaranteed?
Spacefox products are subject to legal guarantees of conformity. In the event of a defect or problem of conformity not related to normal wear and tear, you can contact Spacefox for a period of 24 months. In case of any problem, contact us at hello@spacefox.shop by providing us with your order number. We will discuss together how to resolve your problem.
For more information on the legal guarantee of conformity, refer to article 10 of our general conditions of sale and use. -
I want a product that is currently out of stock, what should I do?
As our products are designed in small series, some of them may be temporarily out of stock while a new series is manufactured.
If a product that has caught your attention is unavailable, you have the option, on the product sheet, to subscribe to our stock alert . This alert will automatically inform you as soon as the product is available again. -
How do I measure my wrist size?
To know your wrist size, simply use a tape measure and wrap it around your wrist and measure its circumference.
If you don't have a tape measure, use a string or ribbon and transfer it to a ruler. The ribbon should be firmly attached to your wrist.